Terms & Conditions

Thank you for visiting our site and shopping with Yunomi. Here is a list of details you'll need to know before browsing our site and placing an order with us. By using this site and any of our products and services, you acknowledge that you have read, accepted and agree to our terms.

 
 

Copyright & Usage

All content appearing in this site is the exclusive property of Yunomi Sarl and is protected under international copyright laws. You are welcome to use content and photos from our website on your blog or site, as long as you properly credit Yunomi and link back to our homepage or the product page. Photos may not be used for any other purpose and may not be altered. All content on this website is copyrighted. The use of any material as the basis for another creative concept is a violation of copyright.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this site.

Payment

Your credit card transaction is processed through a secure Payment Service Provider and your card data is not retained. When you purchase products offered through our websites, we collect your credit card and other payment information. We use this information solely to process your orders, to better assist you when you visit or contact us in the future, as well as to improve our product offerings.

Shipping

We ship orders once a week (usually on Tuesdays) from our headquarters based in Luxembourg. Deliveries within the EU usually take around 2-5, for the rest of the world 7-12 working days. Shipping rates within EU is 5€, for the rest of the world 7€.

Returns

Due to the nature of the product, we are unable to refund delivered print items. However, if you never received your print items or received it in bad condition, please contact our customer service at support@yunomimag.com and we will resolve the issue.

Personal Data

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, fill out a form, place an order, subscribe to the newsletter, respond to a survey, email or call us, and in connection with other activities, services, features or resources we make available on our website. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information before a purchase. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site-related activities.

Yunomi respects your right to privacy, and is committed to protecting and safeguarding your personal data. As part of this commitment, we have updated our privacy policy to meet the high standards of the European data protection law, known as the General Data Protection Regulation (GDPR).

Usage of Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Retention of Data

Yunomi will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Yunomi will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods. Beyond the necessary timeframe, the date will be securely deleted, or in some cases, anonymised.

Disclosure of Data

Under certain circumstances we may occasionally be required by law, court order, or governmental authority to disclose certain types of personal information and we reserve the right to comply with any such legally binding request. 

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we have appropriate technical measures in place to protect against unauthorised or unlawful use of your personal information, we cannot guarantee its absolute security.

Your Rights

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. You are entitled to see copies of all personal information held by us, and to amend, correct, or delete such data. You can also limit, restrict, or object to the processing of your data. You can log in to your Yunomi Sarl account to update the details held there. If you gave us your consent to use your data, for example, so that we can send you marketing emails, you can withdraw your consent by opting out. Please note that we may ask you to verify your identity before responding to such requests.

Cookies

Cookies are common bits of data stored on your device and help you to get the most out of your visit to our website. We may collect information about your device, such as your IP address, operating system, and browser type. Cookies cannot be used to track your movements around the web and do not store password and credit card information. Most web browsers automatically accept cookies, but you can change your preferences. You are not obliged to accept cookies and you can adjust your browser’s setting to prevent it from accepting cookies on your computer. However, if you do not accept cookies, you may not be able to use some portions of our service and take full advantage of our website.

We use Cookies on the site to collect anonymous data about our visitors, and we use this data to improve our services to you. We never track our website users for the purposes of displaying targeted advertising. By using the website, you agree to our use of Cookies.

Service Providers

We may share data with third party companies to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.