FAQ

 
 

General Inquiries

+What are the measurements of the magazine?

The measurements are 210 x 275 x 19 mm.

+When will you publish next issues?

Yunomi is a bi-annual magazine, with publications in May and November.

+ When will you announce contributors for volume 2?

For practical reasons, contributors for volume 2 will be announced once we have wrapped up the production phase.

+ Can I become a contributor?

Maybe. Please send us an email with your recent work at submit@yunomimag.com. In case your portfolio has caught our attention, we will contact you.

+ Can I become a stockist?

We value our collaboration with stockists and offer discounts on wholesale orders. Please send us an email at stockist@yunomimag.com for more information.

+ Do you offer a digital version?

No, we don't. We love print and paper! However, you can find excerpts from our printed version on our website.

+ Are you environmentally friendly?

Yes, we are. We love our planet! Only vegetal inks and environmentally friendly supplies have been used for production.

Orders & Shipping

+ What is your shipping policy

We ship orders once a week (usually on Tuesdays) from our headquarters based in Luxembourg. Deliveries within the EU usually take around 2-5, for the rest of the world 7-12 working days.

+ Do you ship worldwide?

Yes, we do.

+ How much does shipping cost?

We negotiated shipping costs with our local provider as low as we could. Shipping in EU is 5€, for the rest of the world 7€.

+ Does the price include VAT?

Yes, the price includes a VAT rate of Grand Duchy of Luxembourg, which is 3%. Sales taxes such as GST may be charged in accordance with the laws of the customer’s location.

+ What payment methods do you offer?

You can choose between paying with credit card or PayPal at checkout.

+ Can I get a refund?

Due to the nature of the product, we are unable to exchange and refund delivered print items. However, if you never received your print items or received it in bad condition, please contact our customer service at support@yunomimag.com and we will resolve the issue.

 

Can’t find the answer to your question? Contact us.